• We ship everywhere within South Africa using with out preferred courier.

• We charge a flat rate courier fee of R90-00 anywhere in South Africa.

• Please note – We do not ship to P.O Boxes - Tyron to advise

• Order over R700-00 will qualify for free shipping.

• We do not ship internationally. 

• Order are ordinarily processed and packed within two working day. Courier will then take 1-3 days to deliver your order.(Outlying areas might take longer)

• COVID UPDATTE: Lockdown levers may delay the delivery process.

• Orders will be processed and dispatched once payment reflects in our account. 

• You can view products right from our home page or our easy to navigate store.

• Once you have seen something that you’re interested in and would like to order, just add it to your shopping cart.

• In the cart you can check if your order is correct and you can choose your shipping option(if the order is over R700-00 please choose the free shipping option) and proceed to checkout.

• On the checkout page is where you enter your details and you also have the option(one which we strongly encourage) to create an account. Your password will be sent to you via email. 

• Our payment option are very secure and super easy, either through Yoco or by making a direct bank transfer.

• Payment options include credit card, debit card and instant EFT

• None of your personal banking details, including your credit/debit card numbers can be viewed by Purple Lime Soapery seeing as everything happens through the Yoco portal or EFT, offering you, our patrons extra peace of mind. 

• Exchanges and refund will only be made on unused products still in their original packaging.

• When you should decide to return a product(which we doubt you will), please do note that shipping will be at your expense.

• Your refund will be made after receipt and inspection of the product. 

Should you have any further enquiries please reach out to us either through our contact page, or by email